We had Hippo Plumbing and Heating install a new heating system for us as ours was aged and needed a lot of repairs. They did an excellent job on the installation and it was completed in a very good time manner. They were not the lowest price from other quotes that we received, but we were looking for a quality installation as it was for our own home. Everything was done as per their contract without any hidden fees. Definitely will recommend them to my friends and family. As a homeowner, I prefer quality installation instead of the lowest quote. So far this method never let me down.
Excellent communication with Kevin through the whole process. He was able to book us in the same day and his associate brought the part that most likely required replacing based on our conversation on the phone so there was no delay in the repair. Price was very reasonable - highly recommended!
We needed to have our old toilet removed and for our new Toto bidet and toilet to be installed and Kevin scheduled us in right away. He and his team were quick, extremely clean, and did a beautiful job with removal and installation from beginning to end. We are so grateful and blessed to have such excellent, dependable and trustworthy plumbing service close by! Highly recommend Hippo Plumbing and Heating!
We've used Hippo twice for emergencies and for two additional jobs. Excellent responsiveness, communication, and service and fair and honest pricing. Kevin is very personable and takes the time to answer questions and helps you understand the issues and solutions. Highly recommend!!!
We needed to have our bathtub faucet replaced and Kevin was very professional from first point of contact. We live in a strata building and all documentation required for a water shut-off was also met. They were on time the day of the work, was very professional and efficient and the final bill was within the estimate we agreed upon. Thank you very much Kevin and partner for your kind service. So happy to finally find a good and honest plumber. You are definitely highly recommended and we will hire you again for our next plumbing needs.