Aaron from Borders was very knowledgeable and she explained everything that she was doing with respect to the service of our air conditioning unit. She was professional, courteous and on-time. We are perfectly satisfied and we look forward to getting her back to perform an annual service on our gas furnace.
Jeff was called out the next morning for an urgent A/C issue. He is a problem solver: assessed the situation with great attention to detail. Not satisfied until the machine was running smoothly Jeff’s professional, efficient and excellent skills resolved the issue. Our home was once again comfortable, thank you for your timely service!
We had a fantastic experience. The day our A/C unit quit Border plumbing, heating & electrical was very quick to come and service it for us. Jeff was very knowledgeable and got us temporarily up and running until our new unit could arrive. He helped us pick the right new unit for our needs. The new unit came in within a couple days and Dayton and his team had it installed and finished 2 hours earlier than the projected time frame. All in all it was a great experience and I would definitely recommend their company to anyone.
Jeff did a great job of analysing our AC system, optimising it and making it more efficient then provided a detailed report of our current strengths and weaknesses. We will use Border again and can highly recommend Jeff
What a wonderful experience I had. I had to replace furnace, hot water tank and I wanted to add air conditioning. I obtained a few quotes with reputable and pleasant firms Jeff from Border provided a couple of options. All the quotes were fairly close in dollar value but a bit different in warranty and future annual service. Two days after I got my quotes together to make a decision I was contacted by Mike from Border telling me there was a possible rebate he sent the information. None of the other firms said anything about rebates. So I decided to hire Border whether I got the rebate or not. Immediately I was contacted by Jeff to again do option as there was a heat pump unit that would provide efficient, effective cooling with great economy. We decided on a date, the trucks arrived on time, the guys were respectful of my property and the project was explained to me the start then the second day they explained the final steps went thru the new thermostat use and hot water settings. It was truly as good of experience as I could hope for. I highly recommend contacting them. In addition their electrician fixed two receptacles in my kitchen. What a team!