Upon noticing, our furnace was not working correctly I went down to inspect it Visually and noticed it had a border plumbing and heating sticker on it as they were the last company to do maintenance on it. We called the phone number and got a detailed explanation of how to potentially troubleshoot our self. We told the technician on the phone were unable to get it working. Within one hour, we were called and said somebody was on the way the technician repaired what was needed also answered my questions about my installation of the air filter I asked about maintenance routine and after receiving my invoice, I also received a detailed breakdown of the maintenance routines. They offer very happy with everything. We are going to sign up for the Gold level maintenance service to cover all items in our home
Our Bryant furnace was still going strong after 22 years, but we chose to get it replaced, to be on the safe side. Border plumbing has been my go to team, this time again, for this second install. Dayton and Warren arrived on time. Two and a half hours later, the replacement was completed. The whole process was seamless. I trust that we will enjoy many more years of comfort in our house!
I had concerns about my heating going into the holidays so I scheduled a checkup withe Border Plumbing, Heating & Electrical. The technician Rob Halford was extremely professional and helpful. He not only resolved my concern but went over and above performing some maintenance and explaining to me how to better use my system. I'm very grateful!
Jeff is an excellent representative for your company. We found him to be professional, knowledgable and took the time to explain the results of his maintenance check of our furnace. He also did a great job of providing information on your maintenance program without pressuring us to sign up, but we were happy to sign up. Thank you
What a wonderful experience I had. I had to replace furnace, hot water tank and I wanted to add air conditioning. I obtained a few quotes with reputable and pleasant firms Jeff from Border provided a couple of options. All the quotes were fairly close in dollar value but a bit different in warranty and future annual service. Two days after I got my quotes together to make a decision I was contacted by Mike from Border telling me there was a possible rebate he sent the information. None of the other firms said anything about rebates. So I decided to hire Border whether I got the rebate or not. Immediately I was contacted by Jeff to again do option as there was a heat pump unit that would provide efficient, effective cooling with great economy. We decided on a date, the trucks arrived on time, the guys were respectful of my property and the project was explained to me the start then the second day they explained the final steps went thru the new thermostat use and hot water settings. It was truly as good of experience as I could hope for. I highly recommend contacting them. In addition their electrician fixed two receptacles in my kitchen. What a team!