I recently hired the Company for a short notice move. While I am appreciative of their ability to accommodate our move, I have to say that the overall service was atrocious. Our movers (Kyle & Mohammed) were late, which I was contacted about by one of the owners. No big deal; things happen. We were already under quite a bit of stress because of timings that we had to meet. Instead of making things easier, we had to listen to constant complaining, rough handling of boxes marked fragile, and also clean up after our movers, who tracked mud across clean floors and new carpeting. The move was completed in a timely fashion, so that was definitely a plus. However, a few days later when I had a chance to visit the storage space with my wife, we were appalled to find that our belongings were tossed into the storage space, without any rhyme or reason. When I reached out to one of the owners (Kyle) to advise of our findings, I was basically ghosted. I will never utilize this Company's services again.
My elderly Mom hired this company. She was 1.5 hrs out of Hamilton and moving into Hamilton. A pretty small load as she was moving into a retirement home. They quoted her 5 hrs $1000. They spent 6.5 hrs which incl 1/2 lunch stop. They charged her for 7.5 hrs (.5 hr each way from their home base) which is a part of doing business 🤨 Final bill was dbl what she was quoted. When she questioned it they said it’s their busy season. Well they knew it was busy season when she booked it. Heard from others that they do this often. Seems to me they took advantage of an elderly lady. Would definitely not recommend. They were also not very friendly
Kyle, Mohammed, and crew were amazing. Showed up on time, worked diligently throughout the day, they were polite and courteous, and managed the entire house move seamlessly without issues including ensuring that each item went to the correct room.
I hired Two Small Men with Big Hearts and I am so glad I did! They were quick to respond via phone and email (so important!). They completed a virtual walk-thru of my condo so I could be given a detailed estimate. The team who came to pack and move (Kyle & Muhammad) were professional, hard working, and polite. All my items were transported safely and arranged wherever I asked. It was a very good experience. I would hire them again.
It's difficult navigating anything during a pandemic but try moving a music library from one rehearsal space to another. Thanks to Two Small Men with Big Hearts Moving our choral group was able to tackle this with a minimum of effort. From our first contact with Andrew fielding all the questions and quotes to our scheduled moving date, all was handled very professionally, questions answered quickly and schedules finalized to accommodate our group's needs. BEN, DEVON and MIKE were an awesome team and made quick work of loading, transporting and unloading 50 years of accumulated music and archived memories with care, respect and with great humour and attitude!