Fantastic service, clear & consistent communication, and a beautiful, durable product. Simply one of the best contractors we have ever worked with. We got quotes from numerous leading roofers for this job. Mike from Interlock was the only one who came to our house, spent an evening patiently explaining every aspect of the job, showed us many photos and described some of the technical aspects in ways that were easy to understand. When we called back with more questions, he was always available and always super helpful. For the installation, Mike recognized that we had an old house and were concerned about the workmanship. He sent us an experienced crew led by Oswaldo that went above and beyond any expectation we could have had. They not only protected our home but also took pains to protect the neighbors' homes beside ours. They gave us near daily briefings and showed us photos of everything they found on our roof and their work throughout. The job ended up taking much longer than anticipated because our roof had many problems that needed to be repaired. Oswaldo and Mike worked with us to make sure everything was taken care of and repaired before the new roofing was put on. They proved flexible and extremely diligent, communicating effectively throughout. We are thrilled with the result and grateful for all their hard work. We would not hesitate to use their services again and highly recommend them to anyone looking for roofers. As a bonus, we're delighted that we will never send another huge pile of asphalt shingles to the landfill again!
Interlock is the best roofing available in our opinion and now have had it installed on our second home. Our 1st home had the shingles installed in 2009, and helped sell the home in 2021, as they looked identical to when installed, had no issues and had the transferable 50 year warranty for the second owner. We just got our new house fitted with interlock roofing, as our original (40 year warranty asphalt shingles) were deemed uninsurable (at 23 years old) when trying to get insurance and recently started leaking. Now to the new interlock roof and the customer service. The team is amazing, and professional, they got our roof on, were available to answer any questions, and ensured we were 100%.satisfied before the team left and final payment was made. Decision for the roof was mainly due previous satisfaction, but we also loved knowing we don’t have annual costs/work in the future for things such as moss removal. The roof great for wind, hail and fire rating as well with is a bonus in the Okanagan.
I recently had my 25 year old asphalt roof replaced with an Interlock Metal roof. I'm so very happy with my decision. In fact, best decision ever to have Interlock Industries install. The metal roof is manufactured in Delta, BC and they have their own installers. It's not panels! It looks very much like a cedar roof! Colour is awesome as well! My home looks great! Interlock is a very professional business from contract signing to installation. Amazing crew that gets the job done in a timely manner. My roof looks fabulous. It's a work of art!!
I bought a house with an interlock roof installed, it was a huge selling point of the house, unfotunately the seller did not tell me (possibly they did not know) that the warranty needed to be transfered (I mean seriously, the roof was installed on the house, not their backs), my "life time" roof started leaking, I contacted Interlock for assistance and they asked me if I transfered the warranty within 60 days, and I advised them that I had no idea that I had to. I told them that I would be willing to pay the transfer fee. And they refused. The reason you ask.... Because they cannot prove that I did not modify the roof. Seriouly! So I asked, how could you prove that the original owner did not modify the roof if you do not come out to inspect it, they had no answer for this. They use a loophole not to back their product that they swear is a lifetime product! Do not buy Interlock, it is way over priced. I am now installing shingles that have a 50 year Labor and Product warranty that is warrantied to the RESIDENT not the Owner! They are called Mystique shingles and are produced in Alberta, I am certain any roofer in the Canada can obtain them, and they are beautiful! *In response to the owner below, the product warranty is by Interlock brand not the installer so it does not matter where it was installed, the product itself is horrible. The roofer below may be wonderful, but the product Interlock itself is garbage. But just to clarify, this owner did nothing wrong. My home is in Alberta, it is the Interlock Company themselves that I have a problem with*
We had the black shingle installed. It's a great finish, very clean and smooth, modern, and a vast improvement over the old cedar roof with curled shingles and other broken pieces. The installation guys toiled through some long hot days, even working on Saturday to keep the job on time.