Ric and his fellows Ward and John are so great and helpful in addressing my roof problems. Ric impresses me as a very responsible and kind person and he is much willing to communicate with me and take into consideration my all concerns and budget plans. He tries his best to help me to do the best things within my budget. And even when he was outside of the town, he still managed to arrange his guys to come to my place to check the roof and address the problems in a very timely manner. When he returned from his trip he took it as his first thing to come over in person. He is the best roof expert I have ever met and heard of. I would like to thank him and recommend him without any reservation.
Rick and his team are excellent to deal with and very knowledgeable. They redid the flat roof of my home in South Surrey. Not knowing what was involved I asked them to do some extra work that I thought was needed, and where he would have made more money doing it, but he told me I didn't need to waste my money as it wouldn't be a benefit to the project. Most people would say okay and take the money. This speaks to integrity. They came and went doing a clean and perfect job. The team were professional and organized and the job looks fantastic. Fair pricing as well compared to other quotes I received. Thanks Guys!
Rick (and Warden) have afforded me a peace of mind that I desperately needed. I had planned on having my very old flat roof tended to this year, however due to a series of unfortunate events my roofing budget got diverted to other repairs that had to take priority. In other words, I didn’t have the money to properly repair the roof. Rick came over the day after I had contacted him to inspect the roof and took the time to explain all the problem areas and possible remedies for each area. He did this knowing that I wouldn’t be able to finance this endeavour until I was able to replenish my budget which could take several months, and yet still explained the issues in such a way that I knew what to look for (or avoid) if I decided to go with a different company. Rick was very straightforward in the services they provide (aka: they do quality work that they guarantee, and they don't do cheap patch work). Nevertheless, he was able to offer me a temporary remedy to get me through these winter months as to not exacerbate my problems further, which I couldn’t be more grateful for. Special thanks to Warden who came on short notice thanks to nice to weather and sealed up all the gaps where the leaks were originating from. The first day he came, I happened to be home and he made sure to give me a play-by-play on everything he was doing. The second day, I couldn’t be there and he got the job done without causing any inconvenience to me at all while keeping me posted by text message. He even made sure any debris from the roof that landed on the patio or pavement around the house was cleaned up before he left!!! Top notch experience!!!
Our building needed a new roof and our experience with Rick and Flat Roofing was fantastic. -Rick always responded quickly and worked really hard to accommodate our needs/scheduling late into the fall - They made immediate repairs where needed - When there was a break in the rain, everyone worked long hours and weekends to insure that the project was completed - They put in extra work to address problem areas not visible during the initial inspection - The completed job looks fantastic and comes with a 20 year warranty.
I manage some commercial and residential properties in the lower mainland. Due to the extreme weather conditions early 2022, a number of our units had leaks and needed repairs. I tried 4 different contractors before I found Rick and his company online. Flat Roofing BC was very responsive and scheduled an inspection quickly. I finally found a company that presented professional quotes explaining clearly of what the issues were. Out of all the choices, our property management business felt FLat Roofing BC gave us confidence to go with them, and we were not disappointed. The work was completed all on time, which made my job much easier, and pictures and documentation of all the issues were received right after the job was finished. Flat Roofing BC has since completed several jobs for us as I write this review. Our business will continue to use their services in the future, and I am happy to write this review for them. I really hope this helps other people save time and money and get a chance to work with Rick and his team. Oliver W.