These guys arrived early (after calling and ensuring it was okay to come at an earlier time) and diagnosed the issue with my furnace. They were VERY professional. They carefully examined the unit. There were no complaints even when required to work in a small dusty closet area! They explained the issue and options for repair as well as related costs very clearly. The technicians were polite, courteous, and respectful. I would 100 percent recommend ALWAYS based on my experience. Edit: Had Always come out to look at our hot water tank. The tech (Clive) was professional, courteous, and gave a clear explanation of options. I would use Always for my services again, 100%!
Always Plumbing and Heating is a great company to get your service work done. I own Canterbury Homes and when my plumbers are busy and can’t do my service work I call Always Plumbing and Heating. Rob and Glen run a very structured operation and are excellent at what they do. Thank you guys for fitting me in on short notice for a service call. Craig was on site today and my customer was extremely happy with his work. Craig took the time and explained in detail what was done and what to expect afterwords. Thank you again.
A great, professional company, that provides superior quality, value, and service. We had a water heater develop a slow leak, in one of our rentals, and called Always on a long week-end Monday to leave a message for a call back. Imagine our surprise when an actual, articulate, helpful person picked up on the second ring! She quickly and cheerfully booked us in for an appointment on the next day. An automated system sent us the name and picture of the plumber that would be coming. When he was delayed a couple hours on a previous call, the system texted us and alerted us of the delay. When the plumber (Cleve), arrived, he quickly diagnosed the problem, and gave us three possible price options. We are absentee landlords, so having a company that was so organized, and technological connected was a great feature. Cleve was polite to our tenants, patiently answered any of their questions, and went above and beyond to replace the water heater the same day, even though he had to work late. I was thoroughly impressed by the company and those that work there, and would 100 % recommend Always Plumbing & Heating
We upgraded the A/C to a set of heat pumps for efficiency - everything was near-seamless with Always Heating & Plumbing. Luke & Brett were very courteous, professional and the whole install was very well thought out. A thank you also to the customer service team and Brandon, Comfort Advisor whom kept us updated throughout the whole process. Prices were very reasonable for the install - if you sign up to become a member, the membership is more than paid off with an additional discount on the install. Certainly obtain some other quotes to make sure they are similar but would recommend these guys.
We purchased a 2 stage furnace and hotwater heater so we could sell our home as most people did not want to buy a home with 20 year old units. The price was the best, so when we moved we got them to install a heat exchanger/air conditioner in our new home. It was such a special price and install was super fast just in time for the first heat wave. Totally recommend then to everbody.