It seems unusual that there are so many 5 star reviews but I found out those stars were well deserved. Derek gave a very quick response to either remove or replace an insinkerator that had failed. He is a friendly guy who knows what he is doing and does it quickly. He replaced our insinkerator for the same cost as a larger local company quoted to just remove it. Definitely a good decision on my part.
Derek did a fantastic job replacing our hot water tank. Reasonably priced and awesome service. He gave me a quote right away over the phone and that’s exactly what our bill was. Highly recommend!
Derek was absolutely efficient!! I called him and explained the issues, sent a few photos, showed up at my door and fixed the problem!!! Fast - get the job done - charged reasonably!! I will definitely be using his service again in the future and recommend to all of my friends. Thank you!!!
Derek was very professional and transparent about costs. He is a perfectionist which is a very reassuring quality in a plumber. He removed our garbage disposal and did an excellent job of re-piping to give us maximum space. He also fixed a leaky hot laundry faucet and replace the inner workings of the cold one as a preventative measure. He also future proofed our stop tap to the dishwasher so that when we have the dishwasher replaced in the future it won't be a problem - something that I hadn't thought of. We really appreciated his knowledge and professionalism. Our apartment building is old and has a weird water shut off procedure which meant that Derek was unable to test his work straight away. He instructed us what to do when the water was back to full pressure and later returned to make some adjustments. This wasn't ideal for him and I imagine quite frustrating. I felt bad but Derek was very professional and took it in his stride. I wouldn't hesitate in recommending him to anyone.
Excellent, professional, knowledgeable service with an attention to detail. You can rest assured that if Derek fixes it it’ll only have to be done once. He did such a great job replacing the fill valve on my toilet a few months ago, I called him back when my kitchen sink pipes started leaking. I love learning new things and it’s great that Derek doesn’t mind me hanging around to watch and nerd out a bit on the process. Also, he’s great to chat with - ask him his opinion on artificial intelligence 😉