Great experience. Brookstone was out third and highest quote and ultimately chose them. Windows are a big investment for us and we wanted to do it right. Key features like the UV coating on the inside of the glass so it won't get damaged (as apposed to another quote we had) and the frame of the glass itself being foam insulated. There were a few others such as materials used and method of manufacturing, and the warranty which influenced our decision. The installers were great and professional. The craftsmanship, fit and finish of the windows are top notch and no mess left behind. Basically you just walk into a house with new windows and nothing else changed. We have not gone through a winter yet but already notice a difference. The three bedrooms (south facing) which get sun all day would normally be quite warm, even with AC. Now the rooms are the same temp as the rest of the house. You don't feel the temperature increase as you walk upstairs and into the bedrooms. If/when I move to another house and need windows again, it will be Brookstone hands down.
So pleased with our new windows! Brookstone did an amazing job right from sales to the after install customer follow-up. The installers were very professional and knowledgeable. They installed the windows and cleaned up very well. The customer follow up after our install was much appreciated. A great experience overall!
From the beginning with Amanda doing pricing, the measurement guy Trevor, Kevin and Carey doing installation, all were professional and efficient. Nicole made communication easy via emails & texts. Our windows and doors are beautiful and the installation went smoothly.
We got our front door done last year and it turned out so well that we called Brookstone for our patio door and our walk out basement door. Absolutely amazing quality. The installation was perfect. The installers are so knowledgable and conscientious. Love them!
Love our new sliding door. I strongly recommend getting the blind Inserts, we were on the fence due to the cost but do not regret going forward with them. The whole Brookstine team was great to work with.