Great experience with Ace Pro! Talha was friendly, punctual, and extremely professional. He quickly diagnosed an issue with our boiler and took the effort to secure a part and come back the very next day to do the repair (which was completed quickly and successfully). He answered all of my questions, provided great insight on how to better maintain our tank + boiler and even let me know about Fortis rebates for which I may be eligible. I note that I had to be proactive and call their office to confirm appointments (I assume the winter is busy for them so email/phone reminders and follow-ups suffer a bit), but they were able to give me the info I requested quickly. All in all, I would use Ace Pro again for any heating issues.
Friends of ours recently had their furnace replaced recently and recommended Ace. The service was prompt considering that it’s early November. We walked through the various options for a new furnace and they were able to do the work earlier than originally scheduled. Ali B and Ali G were the technicians and were great and easy to deal with. Happy with the service provided!
Absolutely excellent. Sam and his team did an amazing job on our vents. The team were courteous, informative, and importantly very honest. 100 percent integrity, professionalism and service. I can’t recommend Ace Pro, Sam, and his team enough. Thank you for making vent cleaning such a positive experience.
Excellent and friendly service. We had Shayan here today to do maintenance on the air conditioning unit and he was friendly, efficient and considerate. Definitely recommend Pro Ace!
The technical called earlier than expect and waited patiently on a very cold day, he was polite and helpful. He had covers for his shoes and got to work straight away. The problem was found and fixed, a note was made of the parts needed should it happen again. Very pleased.