Pioneer was great from start to end. The customer service arranged for a technician plumber to come within an hour of my phone call, estimates are free, and their protocol is the option of just keeping the quote or can start the work right there and then. Joey came to us with a call ahead 10 mind before arrival, got right to the issue, with the quote and explanation, and we decided to give him the go ahead (the leak was right over our living room!). Joey went out to get a specialized part, but everything else was in his truck, and all said, he was done within 2 hours when he first arrived! Very prompt, very clean, highly recommend this company. No regrets, very satisfied!
Pioneer Plumbing was quick to respond and sent Ashleigh to diagnose and fix a toilet leak issue. She also suggested some preventative maintenance which I agreed to, and this added to the overall value. This company was quite easy to work with and they resolved the issue quickly and at a reasonable price. I would recommend them for your future plumbing needs!
I was pleasantly surprised with Pioneer Plumbing. After a poor interaction with a competitor, I sought a better experience. Pioneer was awesome, starting with the person who answered my call and made my appointment. She was friendly, helpful, and quick. Luke was my technician and was also friendly and helpful. He was on time and provided great communication (giving me heads up before arriving). Thanks for a great experience!
I recently had the pleasure of working with Pioneer Plumbing, and I couldn't be happier with their service! From the moment I called, they handled everything professionally and efficiently, assigning a plumber to my case in no time. Joey, the plumber assigned to me, was outstanding. He was incredibly responsive and helpful. The issue was particularly challenging to fix due to bleeding problems in the system, but Joey was persistent and got it resolved. What truly stood out was their honesty and fairness. Pioneer Plumbing waived the second call fee and offered a great price on the circulating pumps that needed replacement. This level of financial transparency is rare and deeply appreciated. Overall, I’m extremely satisfied with their service and would not hesitate to recommend them. I’ll definitely call them again if the need arises. Thank you, Joey, for going above and beyond!
Pioneer was helpful and professional. They were available within a day of my request for service which was great. Joey the tech was friendly, helpful, and skilled. He installed a new toilet and fixed some strange previous owner undersink plumbing weirdness for me. He was very careful and took extra care to make sure everything was solid. Overall I'm very happy with the service and business.