Pioneer Plumbing provided service above and beyond! There were unforeseen delays outside of their control, but which still affected us (manufacturing delays of glass panels and the window subcontractor's availability) but they kept us informed every step of the way, troubleshot all issues, and were a delight to work with. This team deserves an award! With much thanks from our now appropriately climate controlled offices. :)
I was very impressed with Pioneer. They were organized and arrived on time and charged me much less than two other companies quoted. Garrett, the plumber who did the work, was super smart and efficient.
Had 1st annual furnace maintenance on our furnace which was installed over a year ago. Andre was very prompt/punctual for the appt and went over the furnace as requested, to ensure all systems in place. Very helpful with handy pointers/ reminders. We had used Pioneer last year for other plumbing issues and remain very satisfied with the professional services received to date. Thank you to Andre and also to Megyn for promptly booking our request.
Edited Review: I had an inconvenience with how the hours were calculated and the pricing of parts that were installed but Pioneer got in contact with me and helped me resolve this issue in a transparent and friendly manner. The operators were very friendly and experienced in their work and I will be a returning customer. Thanks for your work guys!
Outstanding service!!! They did a fabulous job. Just as their website says, they CARE! You can trust this company to get the job done to your satisfaction. Highly recommend. Couldn’t be more pleased with their customer service and prompt attention to my exterior drain issue. Give Pioneer a call - you’ll be happy you did!!