Max was professional and easy to communicate with. We made a quick decision to replace our roof at the end of November, and Max made it happen. Randy, the project manager, and his team were very polite and responsive. They were happy to answer all our questions and help us fix some minor gutter issues. During the December snow storm, a small leaking happened on the unfinnished roof, Randy came at the first possible time the next morning and fixed it. Generally we are quite satisfied with the roof replacement. The price was reasonable as well. Everything was good except one thing: the garbage bin was not haulted away in time which made my wife not very happy. I recommend Max for your roof job.
Had a leaky roof during in between two snow storms. I dialed a few numbers in hopes to get emergency repairs from anyone. Max Roofing was the first one to call back. This emergency repair call was during Christmas holidays and I didn't expect to get a call back so quickly. The turnaround time was about 24 hours, which to me is very fair provided its holiday to most people. To my surprise, their price was fair and the emergency repairs were done with one visit. Will be using Max Roofing for future roof inspections and repairs for sure.
Max provided an excellent service re roof & gutter change to us. He was very responsive: always responded to texts and calls himself on a timely manner. His team were professionals; finished the job earlier than promised with high quality work. More importantly, Max has a great personality. It is clear that he cares about his customers. He was honest in explaining the pros and cons of the various options we had and did his best to provide a good value service to us. I highly recommend him. Thank you Max!
I called Mr Max when I had an unexpected leak in my roof - they were quick to respond. Mr Max himself spoke to me directly and explained my options. I was given a quote up front and there were no surprises upon completion. His team completed the job the same day and took photos of the roof so that could see what was going on. Mr Max was honest and straight forward without being pushy. I was impressed with the service and customer care. I would not hesitate to recommend this company. Thank You Mr Max !
29 May 2020 Almost 3 years ago, we commissioned Mr Max Roofing Ltd to replace our roof. We were very pleased with the results. Max and his crew were very professional, thorough, and delivered on the agreed time frame. A few days ago, a well- intentioned neighbour passing by, casually remarked that there seems to be a loose slate up on the roof. We called Max and very promptly, he came to check if any maintenance/repair work had to be done. It turned out there was really nothing to be done - everything in proper order. The reason that we are writing this review is to commend the company for being promptly responsive, trustworthy and true to their service warranty. Not all companies would have bothered to come back after 3 years. Thank you Max for your high professionalism. Truly highly commendable! The Cruzes, Burnaby