I had a clogged drain in the kitchen. They arrived quickly, and it was Saturday. Their hourly rates are the same 7 days a week There were no added fees like others companies had. Sohil did a great job and I recommend Mr Rooter . I will definitely used them for any plumbing needs I have.
Kevin and the team from Mr. Rooter saved the day for us. When water started welling up on our lawn from underneath and the water pressure in the house plummeted, we investigated with the City and it turned out to be a broken water main on our property. We called several plumbing companies to take a look and get quotes and most offered the same somewhat gimmicky solution. However, Mr. Rooter's Field Manager Kevin Florkow proposed the best solution, one that would solve the problem permanently, which was to reroute the water main and replace it with modern PEX A pipe. From the initial shovel into the ground to the final test of the completed piping work, the Mr. Rooter team was professional and did their job right. They (Plumber Jaspreet and others on site) worked with us to determine the best route for the new pipe, moved the earth out of the way, installed it and new valves, and then backfilled the earth into place, cleaning up before they left. After the job was finished, the water pressure was great again. In fact, it was better than it was before the problem. At our request, they dialed the pressure back to a custom level to protect our pipes. We are so happy. Even the lawn and garden looked better than it did before the leak. It's now leveled with fresh earth and reseeded with grass which is now growing well. A big bonus was how Kevin and the back office staff (RJ) at Mr. Rooter worked with our insurance company to sort out the bill. The great people at Mr. Rooter fully solved our water main issue in one go. Literally. I didn't have to lift a finger once they were on the scene. I wish every service company could do what they did: that is, solve a problem quickly, effectively, and at a very reasonable cost. My hat is off to them. Mr. Rooter, and Kevin especially, get my highest recommendation.
I had a clogged kitchen drain on a Sunday night. I filled out some info on the Mr. Rooter website and had a phone call the next morning at 8am, and a technician at our house to fix the problem by 9am. The service was speedy and amazing. I know it won’t always work out that fast but I was relieved it did in my situation. Very happy with the service Mr. Rooter provided.
Simran Singh was an excellent technician. We had him to unclog our stubborn kitchen sink drain. He was so patient and honest about his work. Thank you so much Simran!
I've used Mr rooter several times, always show up same day and if can't fix problem on that day will come out next day to complete job. I've had 4-5 different Mr rooter plumbers to the house and always they do a great job and are the nicest guys. Trey and Brian were recently at my house to replace some pipes and were great.