I don't usually leave reviews but thought Halco deserved a 5 star rating. I have an older Highlander with shattered rear glass windshield that could flip up/down with struts and windshield wiper so it wasn't a simple replacement. The Staff at Halco ordered and recieved the replacement windshield on the next business day and replaced my windshield on the same day. Extremely satisfied with the service and end result
Worst service and behaviour of the staff. This was recommend by Audi service to me, but this is worst glass company I used in my life. Lady sitting in the reception have a different type of attitude and making fun of customers issues request and questions. I did big mistake by coming here. I drove 1.30mins one side to get my glass done and at last I have to face this. Please never use them.
I just picked my car up from the shop. I found pieces of gasket or rubber from the window on the console and radio, also I was letting down the hand brake I was cut by a box cutter blade! All I got was few bandaids and an apology form the staff members. First time dealing with Halco and its not a good experience! I will be observant to see if the safety cameras have been calibrated correctly over the next few days!
First impressions are important and my first impression of Halco Glass was how clean and organized the front office and shop were. I was greeted by Alex the customer service manager who explained how the process would proceed. He kept me informed as each step played out. The job was done in a timely manner. I am very impressed with my experience at Halco Glass and would have no hesitation in recommending them.
Ashley and her whole team make sure you are taken care of. Scheduling an appointment was a breeze and so was the drop off. The glass technicians did a fantastic job on my windshield replacement and also had no issue re-securing my Dash Cam. Thank you for making this ICBC claim simple and easy.