Chose royal canadian to help move 3 homes and they were so easy and professional! Highly recommend using them for big moves. They are amazing at communicating and answered all of our question and truly felt comfortable putting all our trust in their services!
I had an excellent experience with this Royal Canadian van lines and would highly recommend them every one for long distance moving. They are professional, honest and very responsible. All my stuff arrived safely and on time from Toronto to Vancouver. A big thank you to Dennise and his amazing team for their great work and attention to detail. I am truly grateful for their effort and dedication!
After extensive research, we chose Royal Canadian Van Lines for our move from Toronto to Calgary. Moving a 4-bedroom house was a significant undertaking, so finding the right company was crucial. After interviewing two other major companies, we decided on Royal Canadian Van Lines. Dennis was responsive from the outset, answering all our questions without pressuring us, which we appreciated. On the day of the move, the team arrived punctually and packed everything exceptionally well, exceeding our expectations. We were particularly concerned about some glass furniture, but their careful packing and shipping ensured everything arrived intact. They also provided transparency about the weight of our items by sharing the truck's weight before and after loading, which gave us peace of mind. Our belongings arrived earlier than expected and were placed in storage until we arrived. It appears Royal Canadian Van Lines collaborates with another company for unloading and delivering items to specific rooms. Everything was handled as promised. If there's one area for improvement, it would be communication between Royal Canadian Van Lines and the local delivery team. Although our items were delivered successfully, we encountered a few instances of "we don't know," which could be avoided for a smoother customer experience. Overall, our experience was excellent, and we would definitely hire them again for future moves.
I had a great experience from the beginning to the end! Dennis provided fantastic customer service, and the team who picked up my moving to Ontario and dropped it off in Alberta were polite, excellent, and helpful! All my stuff was delivered in excellent condition, with enough protection and care! The moving process was stressful, but they made it go smoothly, which I much appreciated! It is not cheap, but the service is more valuable than any other $. I found other, cheaper companies, but the nightmare and horrible service are not worth it! I would hire Royal a million times! Thank you so much, Dennis and Team! You guys are incredible! May God bless you all!
Used their cross border service and glad that I chose them. Very fast and reasonably priced. I recommend using their full packing service. Movers were very careful packing my fine china. All the dining tables and beds were dismantled and assembled at the delivery. Very positive customer service I got from their head office. Move was from New Jersey to Markham, ON