IPH was quick to fit us into their busy schedule especially around the holidays, and from the initial phone call to the installation, nothing but excellent and professional service. We live in a very small modular home, and the technician, Peter Peterson, was able to re and re a new hot water tank without disturbing our toddlers nap. Amen to them! I highly recommend giving them a shout if you're in need of anything plumping or heating.
My email request to Danielle was responded to right away and the the request to have our furnace looked was filled instantly. Yes they had someone in the area, but they decided to send the service tech to our house and not back to the office. They could have made us wait and put us in cue, but instead diverted the tech back to our place. Greatly appreciated. Jordan was very professional and efficient and explained everything clearly to my wife. Furnace up and running within 2hours of my request. Great job as always with IPH
Great service, good people. A challenging new dual-fuel heat system installed as scheduled and any unexpected issues were resolved and work completed ahead of winter weather. Staff friendly and stayed focused on tasks. Install pros open to follow-up questions as needed. Thank you!
Dan and Leslie get a 10 out of 5! Leslie listened to our tale of woe. She expressed great concern and kept us in her thoughts today...because as soon as Dan came available, she called us immediately. I've always been impressed by the empathetic way the office people show they care. In this world today, that's really hard to come by. Dan was quick and efficient, friendly and easy to talk to. He improved our water tank fixtures. He suggested updating it and we agreed. We feel very well looked after and we won't deal with anyone else. You've installed and service everything for us since we bought our home in 2011. There is no one we trust more. Stay amazing team IPH!
Emergency Service request for 2 year old John Wood Water Tank. Call Centre in Ontario on 9-5 M-F schedule. Brutal. Interior Plumbing to the rescue. Replaced a part and had situation solved in 2 hours. They even provide Senior Discounts. Had to pay Premium cost as it was emergency, but need Hot water. Professional from start to finish, with numerous payment options. Great admin staff!